Booking Policy

- PAYMENTS CAN BE MADE BY CASH OR DEBIT. CREDIT CARDS ARE NOT ACCEPTED. TAXES APPLY TO ALL TRANSACTIONS. 

- WE REALIZE THAT UNFORESEEN CIRCUMSTANCES MAY REQUIRE SCHEDULE ADJUSTMENTS, WE REQUEST AT LEAST 24 HOURS NOTICE.

- CLIENTS WHO ARE 15 MINUTES LATE WITHOUT NOTICE MAY NEED TO RESCHEDULE OR HAVE THEIR SERVICE SHORTENED TO AVOID DELAYING THE NEXT CLIENT. WE WILL DO OUR BEST TO ACCOMMODATE YOU IF POSSIBLE, BUT IT CANNOT BE GUARANTEED.

- IF YOU DO NOT SHOW UP FOR AN APPOINTMENT, A NON-REFUNDABLE $20 WILL BE REQUIRED FOR YOUR NEXT APPOINTMENT.

- $50 DEPOSIT REQUIRED FOR A GROUP BOOKING OF 3 OR MORE. THE DEPOSIT IS REFUNDABLE IF THE APPOINTMENTS ARE CANCELED BEFORE 48 HOURS. 

- WE KINDLY ASK CLIENTS TO TAKE THEIR TIME WHEN CHOOSING A POLISH COLOR. ONCE THE POLISH HAS BEEN APPLIED AND CURED, ANY COLOR CHANGE WILL REQUIRE REMOVAL AND RE-APPLICATION, WHICH WILL INCUR AN ADDITIONAL CHARGE.

- WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE - FOR HEALTH, HYGIENE, SAFETY, OR INAPPORIATE BEHAVIOUR. 

- ALL SERVICES ARE NON-REFUNDABLE ONCE COMPLETED. IF YOU ARE NOT SATISFIED, PLEASE LET US KNOW BEFORE YOU LEAVE THE SALON - WE WILL DO OUR BEST TO MAKE IT RIGHT.

- COMPLIMENTARY FIXES ARE AVAILABLE WITHIN 7 DAYS FOR GEL POLISH OR ENHANCEMENT SERVICES. AFTER 7 DAYS, NORMAL REPAIR CHARGES APPLY.